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疫情下的组织的责任 | 远景管理咨询工作室 疫情下的组织的责任

疫情下的组织的责任

组织存在于一个责任的网络系统之中。当组织不能履行其职责的时候,这个责任的网络就会崩溃,企业会破产,产业会动荡,最终甚至引起社会的动荡。

首先,组织存在对其成员的责任。这个责任是雇佣责任,是雇员与雇主之间的,以出卖技能、工作时间为基础的协议责任,这种责任受到国家的干预,如受到《劳动合同法》与《劳动法》的干预。就中国的实际情况而言,《劳动法》大概是在九十年代制定的,是在中国经济转型初期制定的,其中很多的情况其实已经与现实的劳动雇佣关系不相吻合。作为雇佣关系的核心,雇员的工资其实一致没有单独的法律来保护,需要对现实中对劳动雇佣关系的工资支付进行立法。当组织不能有效的承担对雇员的责任的时候,其实是组织衰退的开始。从产业动荡的情况可以清晰的知道,在市场经济条件下,能够有效的承担对雇员责任的产业都是有利润的产业,反之则是衰退产业。

其次,组织存在对客户的责任。这些责任是按照《合同法》等进行规范的。组织在社会中发挥其功能,当提供的服务产品为客户接受的时候,说明了组织在社会中功能得到了认可。这种认可是基于合同的、基于组织提供的服务、产品其实是符合某种质量要求的,一旦组织提供的产品、服务质量出现问题的时候,组织对客户的责任就没有履行到位,反过来,组织失去了对客户承诺的职责,这种情况发生多次之后,客户认为组织无法有效的满足其需求,而最终将组织提供的产品服务弃之不用,这时组织便是开始走向破产的边缘之路。

再次,组织存在对环境的巨大责任。当今环境污染、环境破坏已经逐步的开始威胁到人类自身的生存了。今年出现的新冠肺炎(covid-9)的世界范围的大流行,充分说明了人类对环境的破坏已经到了一种非常危险的境地,许多可怕的原始病毒通过进化,跨过种间的界限,通过中间宿主将病毒传染到人类身上,引起重大的社会经济动荡。只有当人类彻底意识到这种对环境的责任之后,这种可怕的事件才会减少,才会实现所谓的可持续发展。 总之,组织的责任是组织功能实现过程中必须承担的,必须履行的。否则,组织一定会走向衰败与灭亡。疫情检验了组织承担责任的能力,也检验了企业的经营状况。经营良好的企业在疫情到来的时候,绝对不推卸任何责任,领导带领全体员工一块共渡难关,这样的企业才能基业长青。

作者: 远景顾问

Business consultant, focus on improving people, process and performance.

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