Performance management system originate from industrialization, and hold aims to watch out and supervise employee fulfill their obligation. Managers use this weapon for century to rule their subordinates, to get evidence to wage rise, to fire, to personal arrangement. When performance management break down, firm tend to hire consultant to fix problem. Due to natural of performance management, special consideration should be given to assignment and contract.
Performance management system works well on condition that responsibility is clear and without dispute, and process management system is effective, and its culture is fit for. So first consideration should be given to whole system. Consultant should figure out what wrong with the system and charge accordingly. Scope of the project properly not focus on performance itself. Without clearly defined, consultant will find that in order to fix problem of performance management system organization structure and process must be modified. Second consideration is culture. As performance and performance appraisal eventually deal with people, without performance culture, whole system bond to be ineffective. When consultant find the problem, without contract, they cannot tacit and solve problem and client will be disappointed about project out comes.
Performance management system is intertwined with process and function responsibility, so assignment of client should be given exceptional attention.