Change management project, no matter what kind of alteration, from C&B to work flow, must withstand different level of resistance from people whose interesting and benefit impacted. When firm meet with situation like this, a business consultant will be called in and assigned the difficulty. For business consultant, it is great chance to expand and earn money, but it also will be a trip to torment, as nature of change management project is to implemented and makes change happen. Most difficulty change management project is assignment from Chinese state-own firm, and consultant must be cautiously and sensitive for whole process. Change management practice. Change management is not routine practice for Chinese state-own firm as whose monopolized resource can make them ignore market competition. When state-own firm changes, the reason behind always goes as they have to change in accordance with policy, and when management consultant get in and they find circumstances is far more difficulty than expected before. As propensity of change management, change must hold purpose, reason and future, and change without clear reason or reason cannot be understand by ordinary leaves greatest obstacle for all involved, let alone for management consultant.
Great pressure from all involved. For government, the change must be implemented and stake holder must be satisfied; for management, the change is not what they want, as change always goes to market direction and makes management distressed; and for employee, the change means lose job security and must works hard to survive, for outside consultant, the contract must be implement and earn enough money. Consultant goes between all stake holder, and have to implement change strategy directly from headquarters even from government the great pressure comes from all direction and even from government. There is no coalition in change process, even government want to find scapegoat and consultant is always assigned the role to be blame and humiliated.
Lack of risk assessment and management. When government want change, it goes directly from administration power, and state-own firm have to obey the commend meet with deadline. Change management if successful, all risk must be carefully assessed and strategy should lad out. Usually, from consultant perspective, at beginning of change process, client used to hide problem from consultant, both HR legal and finance. At beginning of the process, problem and risk is hide from consultant, makes consultant too optimism about situation to makes precaution which can jeopardize whole change process.
Before jump to the mire, Chinese management consultant have to assess and anticipate all kind of difficulties for assignment from state-own firm, for fear that incur both money and reputation damage. If successfully get contract, be sure sent most capable consultant, and indorse great resource to back up the consulting team.