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管理咨询工作坊实施注意的事项 | 远景管理咨询工作室

管理咨询工作坊实施注意的事项

在前不久,针对客户的对IDP制度流程的需求,设计实施了一次管理咨询工作坊,从实施的效果来说,还是不错的,工作坊最终形成了规定的成果。但是,在实施过程还是出现了一些需要注意提升的地方,以保证工作坊实施的效果。

管理咨询工作坊的实施是基于顾问与客户之间的互动与团队协作。任何影响到顾问与客户之间协作的,都会对工作坊实施造成影响。管理咨询工作坊的设计与实施需要关注以下的几个方面。

首先,参与工作坊人员的选择要慎重。工作坊不同于培训在于,工作坊最终需要形成工作成果,需要对管理中存在问题形成有专业深度的解决方案、步骤与实施方法。因此,工作坊成员的招募成为关键。工作坊成员招募的首要条件是专业,是涉及方向的专家或者是专业人士,同时,需要具有很强的沟通交流能力、分析判断与写作能力。

其实,工作坊的进程设计与实施要优化。工作坊是基于团队的过程,而团队的形成需要一定的时间、条件与前提。因此,团队的整合在工作坊的设计中占有重要的地位。但在工作坊开始的时候,虽然他们坐在一起,并不代表他们已经成为了一个团队。必须进行团队的建设,使其在特定的条件下,很快的形成一个团队,这样才能完成工作坊赋予的使命。有很多方法可以在短期内形成团队,但是还是需要提前进行设计,并精心进行实施。

再次,重视客户文化氛围的评估分析。不同的组织文化造就不同的行为方式,不同的行为导致不同的结果。由于工作坊需要一种特别的工作氛围,如职业精神、责任感、荣誉感等,需要对客户的文化进行一定程度的了解,分析客户是否适合开展工作坊,否则,工作坊可能导致水火不相容的情况,引起学员的抵触,失去管理层的支持。

总之,在开展工作坊前,需要仔细的设计好各个环节,尤其是客户文化评估、成员招募与进程的设计上,保证工作坊实施的最终效果,使工作坊为客户带来价值,否则,轻则影响工作坊的效果,重则导致工作坊的失败。

作者: 远景顾问

Business consultant, focus on improving people, process and performance.

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