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什么是管理咨询 | 远景管理咨询工作室

什么是管理咨询

在企业管理咨询培训行业从业快二十年,对这个行业始终不渝的热爱,使自己坚守至今。有时还是会深度的思考,究竟什么是管理咨询?
首先,管理咨询是服务。任何企图将管理咨询产品化的举措都会失败,因为服务基本是依赖人的,而不是依赖设备与厂房。服务就需要有一种为服务的精神,需要有一种站在客户的立场,为客户认真的专业的分析思考客户面临的问题与解决方案,咨询的服务特性,决定企业管理咨询是不可能大规模生产的,而只能是小众化的、针对性的解决策略。


其次,管理咨询是职业。对于从事这个职业的,一定要有职业精神、一定要有非常扎实的专业知识。管理咨询是一种职业,意味着从业人员必须终身学习,须臾不能停止,否则就会被客户说淘汰,因为,不能有效的解决客户的问题。
再次,管理咨询是介入。对客户而言,管理咨询是一种外界的介入(intervention),是客户需要借助外界的力量,来解决自身的管理问题,因此,作为顾问永远要有系统的思维,永远要知道自己的建议给客户带来的系统性的影响。
最后,管理咨询是典范。管理咨询公司自身的管理就是典范,对客户最有利的说法是咨询公司采用的最为先进的管理理念与方法。对顾问而言,要知道,顾问自身就是管理咨询,顾问就代表了管理咨询服务的水平。
管理咨询行业在国外仍然是最最受尊敬的行业,常春藤的高材生们毕业时还是会更多的选择“大五”,是因为管理咨询不只是给与他们一碗饭,而是给与他们职业早期所想要的一切:愉快的工作环境、学习与运用的机会、人际与商业拓展与商业模式的研习等,为自己后来的职业与事业奠定基础。对于从业二十年的顾问而言,管理咨询就是本我自身,就是“我”自己。

作者: 远景顾问

Business consultant, focus on improving people, process and performance.

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