标签： 服务营销

In management consulting project, consultant and client should work together to solve the problem, as consultant hold no ideas about client and client hold no advantage of necessary skill to solve problem.
But during project, however, client attach more significance to the cultural challenges than consultants do, suggesting that clients remain more sensitive to the impact consultants can have – as outsiders – on internal politics.

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Knowledge transfer in consulting is important, as clients hire consultants because there are skills they need, but lack. So how to get skills and knowledge consultants possessed becomes highly concerned by clients. The ordinary way which to tact this problem is organize a project team to follow and learning from consultant, and also to evaluate the project outcomes.

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