In practice, I found AI combine with RACI, really can accelerate transformation in large company.
I involved in a project to redesign performance management system for a grid company which the resistance is so strong that everyone openly opposed the project at the beginning. Due to adapt appreciate inquiry(AI), we encounter litter obstacle and the transformation really take place. During the diagnostic research, we do not find problems with existing system; on the contrary, we try to find deep root course make client succeeded in the past and what they want to go in the future. On the focus group everyone talk proudly and openly and help us to redefine problem and even give out solution, and we are so glad to see the transfer take place. Because client fined solution, the implementation encounter litter difficult and client fell delighted. In large scale implementation phase we design RACI strategy in every functional department and the project implementation successfully.