天猫1500亿成交额的背后猜测

截止中午12点08分40秒,2018年天猫双11活动成交总额超过1500亿元,而2017年天猫双11达到同一成交额用时21小时12分35秒,今年提前9个小时达成该数额,天猫正在创造历史的奇迹,对于京东也是一样的情况。

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未来的组织

2018年11月10日深夜,许多窗口的灯光还在亮着,犹如深夜里面的繁星点点。

今天是个不平凡的日子,因为有一个天才发明了一个奇怪的节日:“光棍节。”这个节日是最早似乎起源于学校,是没有谈恋爱的光棍们的重要日子,在这天中国的网民发明了诸如脱单等网络用语,但不知怎么回事,这个最早的光棍节逐渐为电商利用,变成了全体国民的剁手节。

这一天成为中国虚拟经济的重大节日,是中国经济组织形式发生深刻改变的见证。这一天供应商、消费者通过电商平台形成的网络,完成了市场经济条件下,价格和资源的配置优化,形成了多赢的局面,对经济发展的贡献已经绝对不可小觑了。

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组织变革的启动

中国企业的变革通常是在不得不变的情况下开始的。对于民营企业而言,通常是面临产品、市场、服务的竞争力下降,导致企业生存出现问题,因此,被逼上了企业变革的道路;对于国有企业而言,通常是基于国家政策、方针出现重大调整,国有企业必须按照国家的相关规定,退出或者进入某些经济领域,无论哪种企业,缺失了对变革发动的技巧,通常导致最后的变革努力的彻底失败。

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Obstacle for Chinese management consultant to successful implement change project

Change management project, no matter what kind of alteration, from C&B to work flow, must withstand different level of resistance from people whose interesting and benefit impacted. When firm meet with situation like this, a business consultant will be called in and assigned the difficulty. For business consultant, it is great chance to expand and earn money, but it also will be a trip to torment, as nature of change management project is to implemented and makes change happen. Most difficulty change management project is assignment from Chinese state-own firm, and consultant must be cautiously and sensitive for whole process. 继续阅读“Obstacle for Chinese management consultant to successful implement change project”

新一轮国有企业混改策略性设计思考

为了提升国有企业的运转效率、进一步整体提升国家的经济实力,在上个世纪八九十年代开始了大规模的国有企业改制,下岗分流成为那一个时期城市职工面临的最为悲催的命运,也成为各级政府最为关注、最为焦虑的社会问题。在经历了三十多年的改革开放之后,中国的经济奇迹为世人所瞩目,2015年中共中央出台了《中共中央、国务院关于深化国有企业改革的指导意见》从而开启了国有企业再次改革之门。

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Imperfection of measurement in performance management

Measurement in business performance is imperfection lies in that measures always reflect certain aspect of object but not the whole story. The measures is not objective, of cause. Figuring out relationship between measurement and objective makes people get insight about business process and cause and effect. More importantly, the imperfection enables management team validate their hypothesis about business strategy, which makes change in according to results of validation possible.

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Risk management in change management project

Change management is the most challenging assignment consultant feels reluctant to take because of natural of assignment is to overcome resistant of all participated and makes change happen as wished. During change process, people involved whose interests and benefits is jeopardized will resist and even undermine change process. Change management project, for its naturel of complexity and difficulty, special consideration should be given.

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Commission for Business Consulting Project Should Revised

Business consulting company, by nature of consultancy, should advocated and influence client to adapt advance business management methodology and practice. In reality, business consulting company also face difficulty in compensation system and performance management. Due to complexity of business consultancy, some of predicament remains unsolved and serious consideration should be given.

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Why people do not share skill

Sharing working skill and knowledge in some industry, such as IT Company, Biotech Company, is of vital importance of their survive, prosperity and successful innovation. But reality of workplaces skill and knowledge sharing is discouraging and dim. In a survey conducted by our project in a hi-tech company shows that about 85% of respondent says they had never shared skill and knowledge with collogue in the past year and about 89% will not share with theirs collogue in the next year. To solve the problem, some strategy is design and implemented.
Incentive system holds immediately impact on employee’s behavior and should be examined carefully. Employee faced with great pressure of performance appraisal and force distribution is most reluctant to share their knowledge. In order to change situation of knowledge sharing, performance system should be redesigned. Sharing skill and knowledge should be included in the system, and results come from knowledge sharing should be evaluated and rewarded accordingly. Other incentive system also should be close look at, such as compensation system. Now existing compensation system encourages selfness and egoism, new system should be introduced, and employee should be pay not only according to their diplomas or qualification, but to their authentic contributions to company’ successful innovation.
Mentorship impact skill and knowledge formation, the skillful and seasoned should take responsibility of mentoring green hand and guide their vocational growth according to company’ strategy. If implemented successful, mentorship system can benefit both mentor and mentee, and helpfully can establish knowledge sharing culture. The difficulty of mentorship system is to evaluate mentorship result and effectiveness, both in term of individual and organizational level.
For sunrise industry, working place learning and knowledge sharing is crucial factor for survive and sustainable growth, new methodology and practice should be introduced to encourage and guarantee knowledge sharing among employee and foundation of incentive system should be revised according to new embarrassment encounter in knowledge times and knowledge workforce.

Communication Aspect of Change Management

Change management involves people to modify and adapt something new and different, but first, they must informed about reason, direction and way to change. In change management process, communication becomes crucial and center, open communication system can facilities the whole process. On the contrary, without formal communication mechanism, grapevine and rumor will prevailing, in the end, change process jeopardizes productivities of whole enterprise.
For business consultant in change management project, some tacit can help establishing communication system which can insure smoothly transformation.
Report Process: Before project launch, designing clearly path way of reporting is necessary and requisite. Generally, change management project impact whole system, and should be reported according to firm hierarchy system. Carefully design meetings with functional manager, pay attention to and listen carefully to their demand, emotional appeal can make project ran smoothly. During communications with functional manager, consultant face with problem of information overload, and should distinguish between usefully and wasted ideas. From reporting process, consultant should draw basic conclusions and verified by data analyzed.
Decision Process: After reporting to functional manager, and change strategy designed, consultant will involve themselves in decision process. Finding economic buyer and find their preference is of vital importance. Step by step buy in higher officers before reporting can insure there is no discrepancy between them and makes reporting easy and discussion free. For argument and debate in meeting means extra work and risks for consultant.
Propaganda Tacit: Change management project with aim to modify and mobilize all people involved, so propaganda strategy should be given special consideration. Like commercial promotion, consultant should use all resource available, internal meeting, email, and social media, to clearly deliver messages of change direction, purpose and relevant benefit. Message should be realistic and without exaggeration. Some special group whose interesting is impacted by change process should be given extra consideration and design special method and way of communication.
Success of change management project depend on many factors, but communication play large part of it, without system thinking and designing of communication system, change management project is bound to fail.