当今社会竞争日益激烈,新技术手段层出不穷,变革成为企业生存的唯一途径。面对企业自身的复杂关系与利益的分配,企业通常会寻求第三方的协助,共同完成变革从理念到实施的过程。
企业委托三方机构进行变革,通常是企业管理咨询机构重要具有一定的经验与实力,能够帮助企业平稳的进行变革实施,或者具有相当的专业水准,能够提供专业帮助。信任是顾问公司与企业合作的基础,双方从委托范围开始接触,顾问公司形成方案与项目范围目标界定,为双方的合作奠定基础。
分类: 变革管理
How to deal with function leader in change management project
Change management always initiated by higher leaders in organization hierarchy, whose purpose of change is sometimes jeopardize function leaders interests. Work as change management consultant, we have to deal with both high level leader and function leader. Some tacit can keep us free from trouble and makes both satisfied.
Remember and keep in mind who pay bill is most important.
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Emotional Aspect of Change Management
Change management process involves people’s emotion and their attitude and cognition decide effect of the process. How to manage emotion and ensure change process is of vital importance.
A core strategy for building emotional commitment to implementation is to design new ways for people to engage each other. From project start up, consultant should establish a climate of trust and openness. Experience indicates that participants become very excited and engaged while they are working with the reality of their system. Without doubt, if they have been in honest dialogue, they will be likely to generate effective solutions.
Change Management Consulting Project Consideration
Change management consulting is of most difficult assignment business consultant might be faced. For clients, the reason to hire consultant is obvious and want to get assistant in change management process. For business consultant, they get contract and assignment to help client initiate change process. Due to different perspective and motivation, considerations should be held by business consultant.
Change Management Practice in China an overview
For a firm or enterprise to sustain development, change or transformation becomes necessary part of daily management practice. Due to limitation of organization’ ability to initiated change, firms have to turn to outside independent firm to give advice or guideline to insure change process. Chinese firm, running under extreme market pressure, in great demand of change management service. For Chinese consulting firm, often fail to be trusted as change management partner.
Chang management contradiction for consultant
Organizations have to be changed in order to fit into outside environment, but feel reluctant to imitate change process for two reasons: first, organizations cannot articulate the purpose and objectivity of change process for internal politics; second, the management tends to avoid confrontation. As change and reorientation process is urgent, and consultant is called in and receives the assignment for pecuniary purpose to initiate change management process.
Change management obstacles for consultant
Working as change management consultant, due to nature cause of change management, is destined to encounter tremendously obstacles.
Change management for corporate level is indeed complex process, and it should encompass all aspect of corporate life, from management judgment, value of common share, to whole management system.
Why change effort initiate by consultant always fail?
Change effort is complex process. If it should be really effective, some intangible part such as culture and value of client system should be modified. But there are obvious barriers which jeopardize the whole process. Working as outside contractor, from beginning of the change management program, consultant tends to solve problem that can easily measured. 继续阅读“Why change effort initiate by consultant always fail?”
国企组织优化的困扰
国有大型企业具有与民营企业完全不同的特点,大型国有企业在产业格局中一般处于寡头垄断地位,市场的力量几乎波及不到,为大型国有企业进行组织优化咨询,由于其具有这样特点,进行组织优化确实有很多困惑;
其一、国有企业的组织目标是什么?是最大化的获取利润?还是承担更多的社会责任?这是组织设计的出发点,没有明确的组织目标,就无法进行组织优化设计,明确组织设计的出发点往往很困难。
其二、组织分析工具,如7S模型、BL模型、价值链模型、行业竞争五力模型等咨询工具基于市场竞争环境提出的,在国有企业中怎么运用这些组织分析工具?
其三、组织承接战略,而战略来自于上级公司的战略设计,最终来自于发改委的政策,咨询公司能够做的无非是在上级公司的战略框架下进行组织设计,结合目前组织管控模式中存在的问题,提出建议方案。基于战略分析的组织设计,在这种组织中是没有价值的。那么顾问公司在这种项目中的价值体现在哪里?
所有的困惑都来自于国企本身的特点,顾问公司的组织优化设计重点往往在提高组织的盈利能力,而国企的组织目标远比单纯的盈利复杂,是顾问公司不可能完全了解的。
Emotional factor toward change
Client motion during transformation depends on how you design the process and method you use.
Now I involved in a project to design performance management system for big state-own enterprise which the resistance is so strong that everyone openly opposed the project at the beginning. Due to adapt difference method client fully involved in and become constructive. During the diagnostic research, we do not find problems with existing system; on the contrary, we try to find deep root course make client succeeded in the past and what they want to go in the future. On the focus group everyone talk proudly and openly and help us to redefine problem and even give out solution, and we are so glad to see the transfer take place. Because client find solution, the implementation encounter litter difficult and client fell delighted.
The method we use is one of OD method which called appreciate inquiry(AI), more information:www.appreciate inquiry. com