如何实施认可激励

企业实施认可激励需要一些前提,首先,预算是必须的,虽然,认可激励是非货币化激励措施一种,但是绝对不意味着不需要预算;其次,企业需要有明确的、书面的价值观的表述,因为,认可激励体系中,更多的是企业对雇员产生的符合企业核心价值观的行为的认可;再次,如管理层对认可激励的认知、操作经验,这些操作层面的,可以通过培训获取。

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认可激励的概念辨析

从国外引进的管理理念中,理解最为混乱的就是认可激励。以至于,当专业顾问在一块讨论认可激励的时候,每个人的理解都是不一样的,这样非常不利于认可激励的实施,不利于企业建立、调整、修正其认可激励体系。

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为什么要实施认可激励

发达国家在上个世纪八九十年代开始将制造业、污染型行业向发展中国家转移,留在发达国家的基本从事研发与设计的。在面临在后工业的产业环境、劳动力市场结构性变化的特点等,国外开始逐步实施认可激励计划,来提升工作场地的生产效率、组织氛围、员工敬业度等。

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About Recognition and Rewarding

As China began to shift economic growth more to innovation and entrepreneurship, more and more hi-tech company merging and more and more knowledge worker ,whose service is vital for new economic growth, occupy the labor force. However, the predicament manifested which how to makes those well-educated young people motivated and engaged.

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Commission for Business Consulting Project Should Revised

Business consulting company, by nature of consultancy, should advocated and influence client to adapt advance business management methodology and practice. In reality, business consulting company also face difficulty in compensation system and performance management. Due to complexity of business consultancy, some of predicament remains unsolved and serious consideration should be given.

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Why people do not share skill

Sharing working skill and knowledge in some industry, such as IT Company, Biotech Company, is of vital importance of their survive, prosperity and successful innovation. But reality of workplaces skill and knowledge sharing is discouraging and dim. In a survey conducted by our project in a hi-tech company shows that about 85% of respondent says they had never shared skill and knowledge with collogue in the past year and about 89% will not share with theirs collogue in the next year. To solve the problem, some strategy is design and implemented.
Incentive system holds immediately impact on employee’s behavior and should be examined carefully. Employee faced with great pressure of performance appraisal and force distribution is most reluctant to share their knowledge. In order to change situation of knowledge sharing, performance system should be redesigned. Sharing skill and knowledge should be included in the system, and results come from knowledge sharing should be evaluated and rewarded accordingly. Other incentive system also should be close look at, such as compensation system. Now existing compensation system encourages selfness and egoism, new system should be introduced, and employee should be pay not only according to their diplomas or qualification, but to their authentic contributions to company’ successful innovation.
Mentorship impact skill and knowledge formation, the skillful and seasoned should take responsibility of mentoring green hand and guide their vocational growth according to company’ strategy. If implemented successful, mentorship system can benefit both mentor and mentee, and helpfully can establish knowledge sharing culture. The difficulty of mentorship system is to evaluate mentorship result and effectiveness, both in term of individual and organizational level.
For sunrise industry, working place learning and knowledge sharing is crucial factor for survive and sustainable growth, new methodology and practice should be introduced to encourage and guarantee knowledge sharing among employee and foundation of incentive system should be revised according to new embarrassment encounter in knowledge times and knowledge workforce.

雇主品牌之—雇主品牌价值(Value of Employer Branding)

对与大企业的招聘经理而言,在招聘实践中,无论采用什么样的面试与测评技术,其总体的精确度在30-40%之间,而繁复的招聘流程也令应聘者灰心。雇主品牌在产生之初,用来帮助招聘经理在复杂的外部劳动力市场上,快速、准确的确定候选者,随着雇主品牌的发展,其价值远远超出了以上的效用。从市场营销及品牌管理的策略上看,雇主品牌的设计、宣传及沟通与产品品牌几乎具有同样的价值。

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SWOT Analysis Example

Sapere Consulting Company, a new comer in training industry, from inception face fierce competitions from coastal training company, and rivalries has push Sapere to take action to gain market share in order to survive. Training Director and his team now under great pressure to let out a sound marketing strategy to win at least partial market share.

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层次分析法(AHP)在管理决策中的运用

层次分析法(AHP)简介

管理实际中会遇到很多的决策,每个决策的方案具有不同的特点,怎样根据方案本身的特点,利用管理团队的智慧,最终确定最优方案,这时我们可以考虑采用层次分析法(Analytic Hierarchy Process,简称AHP),将管理团队的定性思考与定量分析结合,形成集体决策。

层次分析法(Analytic Hierarchy Process,简称AHP)。层次分析法是由美国匹兹堡大学运筹学专家萨蒂教授(T.L.Saaty)最早提出的一种层次决策分析方法,根据决策的原则,形成准则层、根据决策目标形成目标层,根据决策的方案形成方案层。

建模过程

1.构造两两比较的判断矩阵。

判断矩阵的构造可以采用专家调查法(Delphi),采用likert量表进行信息收集,通过两两相比较,对同层次指标之间相对上层次某因素的重要性以数值形式给出判断,并以Saaty标度衡量方法赋值,构成判断矩阵。

2.层次单排序和一致性检验。
层次单排序就是求某一层次上各指标对其上层指标相对重要性次序的权值。如判断矩阵CR=CI/RI<0.10时,则具有满意一致性,否则需调整判断矩阵。

3.层次总排序和一致性检验。

利用同一层次中所有层次单排序的结果,就可以计算针对上一层次而言,本层次所有因素重要性的权值。层次总排序需要从上到下逐层进行。类似的,当CR<0.10时,层次总排序具有满意的一致性,否则,需要重新调整判断矩阵的元素取值

商用软件

目前使用的AHP软件为Expert Choice或Super Decision,但网上下载并且能够使用是Expert Choice的教学版,它容易操作的图形化接口让任何人皆易于上手,同时,因为判断的层次标准都表现在软件的hierarchical structure上,决策者可融合企业本身的层次并做出重要的判断,在 Expert Choice决策过程结束之后,决策者可以很容易了解决策的结果,理解决策产生的过程。 在使用Expert Choice建模时,Saaty标度衡量赋值时需要手工输入,数据量大时手工输入量十分巨大,还容易出错。

运用领域

Expert Choice在以下的管理决策领域有广泛的运用

资源分配(Resource Allocation)
资源选择(Source Selection)
人力资源管理(Human Resource Management)
雇员表现评估(Employee Performance Evaluation )
薪资决策(Salary Decisions)
制定市场策略(Formulating Marketing Strategy)
决策分析(Selecting Alternatives)
预测支出(Predicting Likely Outcomes)
分析规划(Analytical Planning)
收益/成本分析(Benefit/Cost Analysis)
工程设计评估(Engineering Design Evaluations)
生产作业管理(Production and Operations Management)
策略分析及评估(Policy Formulation and Evaluation)
评估获益和合并(Evaluating Acquisitions and Mergers)
供货商评估(Supplier Evaluation)
投资管理(Portfolio Management)
产品定价(Product Pricing Decisions)

O*NET工作分析系统

O*NET是Occupational Information Network的简写,这是一项由美国劳工部组织发起开发的工作分析系统,目前O*NET已取代了职业名称词典 (Dictionary of Occupational Titles,简写为DOT,也译为职名典),成为美国广泛应用的工作分析工具。
一、O*NET工作分析系统的基本构成
O*NET系统由六个基础内容构成:经验:训练、经验及证书;工作者的必要条件:基本技能
跨功能的技能、一般知识、教育经历;职业的必要性:集中工作活动、工作背景、组织背景;工作者特质:能力、兴趣与价值观、工作风格;职业详细说明:知识、技能、工作仪器与工作任务;职业特质:劳动力市场资讯、职业前景与薪酬。
二、O*NET问卷构成
1、Background Information;是对职位基本信息的调查。
2、Instructions:对问卷填写的说明
3、Questionnaire:问卷正文部分。
正文部分的问题,一般有两个:一个问题问某项技能对职位的重要性,另一个问题问某项技能对职位所需的程度。
如:对reading的问题:
How important is READING COMPREHENSION to the performance of your current job?
What level of READING COMPREHENSION is needed to perform your current job?
在有关level的问题中,O*NET设计了标准的行为尺度,以便对不同职位进行有效的比较。
如reading问题中有三个行为尺度:
Read step-by-step instructions
Read a memo from management describing new personnel policies
Read a scientific journal article for completing a form describing new personnel policies describing surgical procedures
三、信度研究
国外学者对O*NET系统进行了大量的信度研究工作,如Robert J. Harvey等,将O*NET于CMQ问卷进行对比分析,证实了O*NET具有很高的信度。
四、O*NET的优点
O*NET系统综合了问卷法和专家访谈法等各种工作分析方法,能够将工作信息(如工作活动、组织情境和工作特征等)和工作者特征(如知识、技能、兴趣)等统合在一起,是“工作导向”的工作分析和“任职者导向”的工作分析的结合,考虑到组织情境、工作情境的要求,还能够体现职业的特定要求,因此能够对整体职位信息进行全方位的收集,以便于HRM活动的顺利开展。
声明:O*NET问卷来自网站http://harvey.psyc.vt.edu,是世界知名的工作分析专家Robert J. Harvey, Ph.D的网站,更多的资讯请登录作者网站。

O*NET工作分析问卷下载:[wpdm_package id=’3132′]